Case review (recommended)
The online form guides you through the right questions for RETURN, REBUILD, SELL or an open situation — no employee data, serial numbers or files.
CONTACT · Written first
Written first. Human when it is needed.
The fastest path is the online case review: you describe the process in a few minutes and receive a written assessment. For everything else, write to kontakt@itbox.ch.
kontakt@itbox.ch — for partner enquiries, questions about the process and written clarifications. Replies usually within one working day; that is a target, not a guaranteed deadline.
Please do not send
- names or private addresses of employees
- serial numbers, passwords or recovery keys
- files or device lists as attachments — a secure path follows only after the review
Location
Project and processing site: Malters LU. No drop-off counter — every handover is coordinated in writing in advance.
FAQ
Can I call?
The standard process is written and asynchronous. If a clarification is necessary, it is first carried out in writing; human support can be organised separately when needed.
Get a written review now.
The request is non-binding and takes a few minutes.